iphone repair

Mission Repair iPod/Blackberry Phone Technician
Do you enjoy working hard in a fast-paced environment?

Mission Repair is seeking a Service and Repair Technician to repair (down to board level) iPods, iPhones and Android Cell Phones. The ideal candidate will have technical experience in a related industry, however we will train the right energetic, customer service oriented applicant. This is a unique opportunity to be part of a rapidly growing team, critical to Mission Repair's growth. This position is located in Olathe, Kansas.

Responsibilities:

* Service a large volume of incoming repairs. These are customers that need 100% of your attention. We have both large customer (dealer) accounts and end user units that arrive daily.
* Create persuasive sales techniques to help our customers choose the correct service or part. The technician's job will entail speaking to each customer for approval on the repair. We do not over sell our customers.
* Analyze our operation line performance statistics and recommend optimized service solutions
* Exceed quotas and maintain our same-day diagnostic promise
* Ensure that our clients receive the highest level of customer service
* Have the ability to work unsupervised while prioritizing and delivering timely, high quality work

Requirements:

* 1-3 years of technical experience, however we are willing to train the right employee
* Proven track record of reaching and exceeding production goals
* Knowledge of iPods or Android Phones a plus
* Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
* Understand user behavior and how technology works and the ability to explain each in ordinary terms
* Excellent communication and presentation skills
* Great team player

Location: Lenexa, KS
Full-Time
First Shift
Salary D.O.E.



If you are interested in this position, please click "APPLY HERE" and email us your resume with cover letter.